This blog is about collecting the data logs in Unified Service Desk
This is a Preface about the Unified Service Desk e-Book for contact center solution
In this blog we will learn integrating your CRM and telephony enables you to track calls made by sales teams, and analyse data that you have managed to accumulate to increase efficiency.
Benefits of integrating telephony into your CRM software
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This blog will introduce you the power of Power Apps. It will also explain the key reasons to use Power Apps in building applications.
In this blog we will see how to build A Model Driven Application in Power Apps. Model-driven app design is an approach that focuses on quickly adding components to your apps. These components include dashboards, forms, views, and charts. With little or no code, you can make apps that are simple or complex.
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Nice blog. Very helpful to get all references to white papers at one place.