This blog is about to displaying external SharePoint site in Unified Service Desk (USD)
This blog is about the Dynamics CRM Build Numbers
Adding Active Directory Certificate Services to a Lab Environment
This blog is about to adding Active Directory Sertificate Services to a Lab Environment such as a small development lab.
Connecting Dynamics CRM (2011/2013/2015): AD vs IFD
This blog is about connecting to Dynamics CRM using two methods AD and IFD
Dynamics CRM Build Numbers
Displaying external SharePoint site in Unified Service Desk
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This video is about the info on key CRM Benefits: Improved Customers Relations | Discover Insights from Business Data |
Grow Efficiently | Perform Business from Anywhere | Safeguarding Business.
Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.comA new chapter for integration has been recently added at Microsoft with the the General Availability (GA) of Logic Apps Standard - a new single-tenant offering. A flexible, containerized, modern cloud-scale workflow engine you can run anywhere. Today, integration is more important than ever, it connects organizations with their most valuable assets - customers, business partners and their employees. .
Unified Service Desk For Call Center Solution - An Introduction #EduX365Even though USD is often used as a tool for creating agent applications for call centers, its functionality is not limited to this. No doubt items like telephony integration, session management, and agent scripting are extensively used in call centers but USD functionalities are beneficial on a much larger scale.Unified Service Desk is a configuration framework that is built upon the User Interface Integration (UII) frame work. Discover Insights from Business Data | Grow Efficiently
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Nice blog. Very helpful to get all references to white papers at one place.