This blog is about Appendix
This blog is about Troubleshoot and Debug in Unified Service Desk
This blog is about the Performance in Unified Service Desk
This blog is about the Security in Unified Service Desk.
This blog is about the Deployment in Unified Service Desk
This blog is about the USD Use (By customer service agents) in Unified Service Desk
This blog is about Development in Unified Service Desk.
This blog is about the concept of Unified Service Desk
This blog is about the Configuring steps of Unified Service Desk
This blog is about the setup of Unified Service Desk
This blog is all about the overview of the Install, deploy, and upgrade of Unified Service Desk
How to change the certificate after the expiration of the AD FS 2.0 service communication certificate
This blog is about changing the certificate after the expiration of AD FS 2.0 service communication certificate
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This video is about the info on key CRM Benefits: Improved Customers Relations | Discover Insights from Business Data |
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Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.comA new chapter for integration has been recently added at Microsoft with the the General Availability (GA) of Logic Apps Standard - a new single-tenant offering. A flexible, containerized, modern cloud-scale workflow engine you can run anywhere. Today, integration is more important than ever, it connects organizations with their most valuable assets - customers, business partners and their employees. .
Unified Service Desk For Call Center Solution - An Introduction #EduX365Even though USD is often used as a tool for creating agent applications for call centers, its functionality is not limited to this. No doubt items like telephony integration, session management, and agent scripting are extensively used in call centers but USD functionalities are beneficial on a much larger scale.Unified Service Desk is a configuration framework that is built upon the User Interface Integration (UII) frame work. Discover Insights from Business Data | Grow Efficiently
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Nice blog. Very helpful to get all references to white papers at one place.