This blog is about the navigation option of Dynamics 365 and how to customize it using SiteMap editor.
This blog talks about the integration setup between SharePoint and CRM including the process of configuration SharePoint for integration and to allow accessing CRM from SharePoint.
This blog is alla bout the Fields and Data Types in Microsoft Dynamics CRM Form
This blog is about how to add web resources such as Java Script and HTML in Microsoft Dynamics CRM
This blog discusses about the managed solution in Microsoft Dynamics CRM and how to Create, Install, Update, Delete and Uninstall it.
This blogs provides an overview of MS Dynamics CRM including its types, features and components.
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This video is about the info on key CRM Benefits: Improved Customers Relations | Discover Insights from Business Data |
Grow Efficiently | Perform Business from Anywhere | Safeguarding Business.
Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.comA new chapter for integration has been recently added at Microsoft with the the General Availability (GA) of Logic Apps Standard - a new single-tenant offering. A flexible, containerized, modern cloud-scale workflow engine you can run anywhere. Today, integration is more important than ever, it connects organizations with their most valuable assets - customers, business partners and their employees. .
Unified Service Desk For Call Center Solution - An Introduction #EduX365Even though USD is often used as a tool for creating agent applications for call centers, its functionality is not limited to this. No doubt items like telephony integration, session management, and agent scripting are extensively used in call centers but USD functionalities are beneficial on a much larger scale.Unified Service Desk is a configuration framework that is built upon the User Interface Integration (UII) frame work. Discover Insights from Business Data | Grow Efficiently
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Nice blog. Very helpful to get all references to white papers at one place.