This blog is about Appendix
This blog is about Troubleshoot and Debug in Unified Service Desk
This blog is about the Performance in Unified Service Desk
This blog is about the Security in Unified Service Desk.
This blog is about the Deployment in Unified Service Desk
This blog is about the USD Use (By customer service agents) in Unified Service Desk
This blog is about Development in Unified Service Desk.
This blog is about the concept of Unified Service Desk
This blog is about the Configuring steps of Unified Service Desk
This blog is about the setup of Unified Service Desk
This blog is all about the overview of the Install, deploy, and upgrade of Unified Service Desk
This blog is about to move content to the TEST environment from the DEV environment using Configuration Migration Tool and then testing Agent Script
This blog is about collecting the data logs in Unified Service Desk
This is a Preface about the Unified Service Desk e-Book for contact center solution
In this blog we will learn integrating your CRM and telephony enables you to track calls made by sales teams, and analyse data that you have managed to accumulate to increase efficiency.
This blog is about the benefits of USD for Organisations
This blog is about the features of Unified Service Desk
This blog is about the recommendations of Best Practices Analyzer
This blog is an introduction to the Unified Service Desk (USD).
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This video is about the info on key CRM Benefits: Improved Customers Relations | Discover Insights from Business Data |
Grow Efficiently | Perform Business from Anywhere | Safeguarding Business.
Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.comA new chapter for integration has been recently added at Microsoft with the the General Availability (GA) of Logic Apps Standard - a new single-tenant offering. A flexible, containerized, modern cloud-scale workflow engine you can run anywhere. Today, integration is more important than ever, it connects organizations with their most valuable assets - customers, business partners and their employees. .
Unified Service Desk For Call Center Solution - An Introduction #EduX365Even though USD is often used as a tool for creating agent applications for call centers, its functionality is not limited to this. No doubt items like telephony integration, session management, and agent scripting are extensively used in call centers but USD functionalities are beneficial on a much larger scale.Unified Service Desk is a configuration framework that is built upon the User Interface Integration (UII) frame work. Discover Insights from Business Data | Grow Efficiently
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Nice blog. Very helpful to get all references to white papers at one place.