This blog is about Appendix
This blog is about Troubleshoot and Debug in Unified Service Desk
This blog is about the Performance in Unified Service Desk
This blog is about the Security in Unified Service Desk.
This blog is about the Deployment in Unified Service Desk
This blog is about the USD Use (By customer service agents) in Unified Service Desk
This blog is about Development in Unified Service Desk.
This blog is about the concept of Unified Service Desk
This blog is about the Configuring steps of Unified Service Desk
This blog is about the setup of Unified Service Desk
This blog is all about the overview of the Install, deploy, and upgrade of Unified Service Desk
This blog is about to move content to the TEST environment from the DEV environment using Configuration Migration Tool and then testing Agent Script
This blog is about collecting the data logs in Unified Service Desk
This is a Preface about the Unified Service Desk e-Book for contact center solution
In this blog we will learn integrating your CRM and telephony enables you to track calls made by sales teams, and analyse data that you have managed to accumulate to increase efficiency.
This blog is about the benefits of USD for Organisations
This blog is about the features of Unified Service Desk
This blog is about the recommendations of Best Practices Analyzer
This blog is an introduction to the Unified Service Desk (USD).
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In this blog, you will learn how to install SharePoint Cumulative Updates and also you will see the steps to run Run SharePoint Products and Configuration Wizard and follow some post-installation steps and then verify the farm status and resume the services which you paused before installing cumulative updates.
In this blog you will see the details of use cases of Dynamics 365 WEB API from developers point of view. This blog also covers details around WEB API Query Options, authentication mechanism and some basic rules while using them with the help of examples.
In this blog you will learn about the Alerts in SharePoint and related configurations to get alert notifications via email or SMS when any changes made to the content of the SharePoint site. This blog also provides details on how to setup alert programmatically.
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Nice blog. Very helpful to get all references to white papers at one place.